1. Private conversation
A discreet call, text or email. No photos required to start. We listen, ask gentle questions and explain what an assessment looks like.
Hoarding Cleaning · Ottawa
Compassionate hoarding cleanup — with no judgment, ever
Whether you're reaching out for yourself, a parent, a tenant or a client, you're already doing the hardest part. Our Ottawa hoarding cleanup crews are trained to handle severe clutter with empathy, total discretion, and the patience the situation deserves. We sort, clean, sanitize, and partner with junk removal — all on a flat, written quote.
- Judgment-free, compassionate crews
- Sort, clean & sanitize
- Junk removal coordinated
- Total confidentiality & discretion
Our 5-Step Process
How we approach an Ottawa hoarding cleanup
Every situation is different. The pace, scope and tone are set by the homeowner or family — not us.
2. On-site assessment
A trained lead (usually solo) visits, looks at scope, identifies biohazard concerns, and gives you a flat written quote within 24 hours.
3. Sort & preserve
Working at your pace, we separate items into keep / donate / recycle / dispose. Sentimental items are flagged for client review before anything leaves.
4. Clean & sanitize
Once spaces are cleared, our regular cleaning team performs a full deep clean and disinfection, restoring the home to a livable, healthy state.
Who Calls Us
You don't have to face this alone
Most of the calls we get for hoarding cleanup don't come from the person living in the home — they come from someone who loves that person. An adult child trying to help an aging parent. A sibling stepping in after a hospitalization. An executor sorting through an estate. A property manager facing a tenancy issue. A social worker arranging support for a vulnerable client.
Whichever side you're on, we've been there before. Our crews are trained not to comment, not to react, not to photograph identifying details, and not to discuss the project outside the team. We work with the pace and emotional capacity of whoever is in charge of the decisions. After the initial cleanup, many clients transition to regular house cleaning to maintain their newly restored space.
If you're reaching out for yourself: thank you for trusting us. We're going to be kind, slow when needed, fast when wanted, and quiet about every part of this.
Send A Confidential MessageFamily-coordinated
We work with adult children, executors, social workers and POA holders.
Estate & tenancy
Time-sensitive estate clean-outs and difficult tenancy transitions handled with care.
Total confidentiality
NDAs available. Crews trained never to discuss projects outside the team.
Honour what matters
Sentimental items flagged for review. Nothing leaves until the client decides.
Honest Pricing
What hoarding cleanup typically costs in Ottawa
Project-based. Final quote always provided in writing after a free assessment.
Single cluttered room
From $1,800
1–2 day project. Sort, clear, deep clean, disinfect. Junk removal included.
Apartment / condo
From $3,500
2–4 day project. Multi-room sort and clear, biohazard-aware where needed.
Detached home
From $6,500
4–7 day project. Whole-home cleanup with crew of 3–5 and full junk removal coordination.
Estate / extreme
Custom quote
Multi-week projects with biohazard partners. Executors and property managers welcome.
What Ottawa Families Say
Compassionate cleanup when it matters most
Centretown Family
"Called for my elderly mother. The team was patient, kind, and worked at her pace. She felt respected throughout."
Nepean Estate
"Executor for my father's estate. Ottawa Cleaners handled a difficult situation with complete discretion and professionalism."
Kanata Property Manager
"Tenancy hoarding situation handled efficiently. Crew was respectful to neighbours and completed the job in 3 days."
Orleans Social Worker
"I coordinate hoarding cleanups for clients. Ottawa Cleaners is my go-to - judgment-free, insured, and they work with agencies."
Related Services
Complete property restoration solutions
Deep Cleaning
Thorough top-to-bottom cleaning for homes after initial clutter removal to restore livable conditions.
Disinfection Services
Hospital-grade electrostatic spray disinfection for biohazard-aware sanitization.
Real Estate Cleaning
Listing-photo-ready cleaning for estate properties being prepared for sale.
Move-Out Cleaning
Landlord-approved cleaning for tenancy transitions and property handovers.
Common Questions
Common questions about hoarding cleanup
Absolutely. Our crews are trained to approach every hoarding situation with empathy, patience and complete discretion. We don't take identifying photos, we don't talk about projects outside the team, and we work at the homeowner's or family's pace.
Project-based. Single rooms start around $1,800; apartments around $3,500; detached homes $6,500+. Severe or estate projects are custom. We always provide a free in-person assessment and a flat written quote before starting.
Yes — and we encourage it when the homeowner is comfortable. We frequently coordinate with adult children, executors, social workers and property managers arranging the cleanup on someone's behalf.
Light biohazard (animal waste, food contamination, mild mold) we handle directly with PPE and the right chemistry. Severe biohazard, blood or trauma scenarios are coordinated with licensed Ottawa biohazard remediation partners.
A single cluttered room is usually 1–2 days. A multi-room apartment 2–4 days. A full home 4–7 days. Estate or extreme cases may run several weeks. We can also work in phases over time when that suits the client better.
Sometimes — if cleanup is medically required, ordered by a property manager, or part of an estate, portions may be reimbursable. We provide detailed invoices and can coordinate with insurance adjusters or POA holders as needed.
Taking the first step is the hardest part.
Confidential assessment · No photos required · No obligation