Same team, every visit
We assign one team to each address whenever possible. Quality compounds when the cleaner already knows your home.
About Us
Built in Ottawa. For Ottawa.
We're a locally owned cleaning company that started in 2017 with one promise: when you book us, the team shows up, does the work properly, and your space is genuinely cleaner when we leave. Eight years later, that's still the entire pitch.
2,400+
Homes & businesses served
Homes & businesses served
4.9 / 5
From 327+ verified reviews
From 327+ verified reviews
35
Local employees (not contractors)
Local employees (not contractors)
6 regions
Ottawa, Kanata, Nepean, Orleans, Barrhaven, Gatineau
Ottawa, Kanata, Nepean, Orleans, Barrhaven, Gatineau
Our Story
It started because we couldn't find a good cleaner
In 2017, our founders were trying to find a reliable cleaning service for two small businesses in Centretown and one new family home in Barrhaven. Three different cleaning companies. Three different problems. Rotating cleaners who never learned the space. Quotes that crept upward each invoice. Communication that vanished the moment something went wrong.
So they hired one cleaner directly, trained her on a written checklist, and let her keep the route. Within a year there were six cleaners. Within three, a small operations team. Today, The Ottawa Cleaners is 35 trained employees across the Capital region, serving 2,400+ homes and businesses with the same simple model: assigned teams, written checklists, flat-rate pricing, and a real local manager who picks up the phone.
We're still locally owned. We still answer our own calls. And we still believe the easiest way to grow a cleaning company is to actually clean well.
Founded
Started with one cleaner and a written checklist.
Commercial added
First clinic and office contracts in Centretown.
Gatineau expansion
Cross-river service launched with bilingual teams.
2,000+ clients
Now serving Ottawa, Gatineau and all surrounding regions.
What We Believe
Four ideas that shape everything we do
Flat rate, every time
You get an all-in quote before booking. No hourly creep, no add-ons after the fact, no surprises on the invoice.
Employees, not contractors
Every cleaner is a W-2 employee with WSIB, training and supervision — not a gig worker we can't hold accountable.
Real local support
You talk to a person based in Ottawa. Not a call centre. Not a chatbot. Not someone reading from a script offshore.
Our Cleaners
The people who actually do the work
Every cleaner we hire goes through the same hiring funnel: in-person interview, criminal background check, three reference calls, two weeks of paid training with a senior cleaner, and a final solo-shift evaluation before they're cleared for assigned routes. About 1 in 8 applicants makes it through.
Once cleared, our cleaners are paid above-market hourly wages, given paid sick days, supplied with all equipment, and assigned consistent routes near where they live. We invest in our cleaners because consistent cleaners produce consistent cleans — it's really that simple.
If you ever have a concern about your assigned team, our Ottawa-based operations lead is one phone call away and we'll reassign immediately, no questions asked.
Get Your QuoteBackground-checked
Criminal record check before first shift — no exceptions.
Two weeks paid training
Shadowing a senior cleaner before solo assignments.
WSIB covered
Workplace injuries protected on every shift.
Paid above market
Higher wages = lower turnover = better cleaning for you.
Our Service Area
Across the Capital region & into Quebec
Locally owned and on-the-ground in every neighbourhood we serve.
Ready to work with us?
Get a flat-rate Ottawa quote in 60 minutes